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Customer Experience Lead: Calls, Bookings & Team Growth
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-08-12
Listing for:
Onehourpittsburghpa
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Onehourpittsburghpa in Waterloo, IA is seeking a Lead Customer Service Representative to drive service excellence and mentor teammates. You will greet visitors, handle incoming calls, and book appointments with accuracy.
You will also make outbound calls to fill the schedule, support others in achieving goals, and manage the Club Membership program. The role offers starting pay of $20/hr plus incentives and benefits.
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