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Customer Support Engineer — Mechanical & CAD Solutions
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-08-31
Listing for:
H. T. PROF Group
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
H. T. PROF Group seeks a Customer Support Engineer to deliver technical expertise and customer-focused support from quote to after-sale service.
This role connects customers, dealers, and internal teams—ensuring accurate quotes, handling service and warranty issues, and designing parts for service orders. The ideal candidate combines mechanical design knowledge with strong communication, organization, and problem-solving skills to ensure a seamless customer experience throughout the lifecycle.
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