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Customer Service Leader Satisfaction
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-09-08
Listing for:
Keystone Distinction Group
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Account Manager
Job Description & How to Apply Below
Keystone Distinction Group in Waterloo, Iowa, seeks aCustomer Service Manager to lead the Customer Service department, grow load count, and deliver the highest level of customer service aligned with company goals and profit objectives.
You will mentor the CSR team, coordinate handoffs from sales to service, collaborate with Operations to ensure load coverage, analyze data for improvements, and maintain strong customer relationships with a proactive, results‑driven approach.
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