Career Pathway Navigator

Overview

Do you enjoy sharing your knowledge and expertise in the area of workforce development and career readiness? Are you passionate about making an impact and empowering others with life changing opportunities? Hawkeye Community College has a great opportunity for you — a full-time Career Pathway Navigator within the Workforce Training & Community Development team. You will guide applicants through the requirements of various program initiatives that provide tuition assistance, career navigation, and other support services.

As a Career Pathway Navigator, you will assist non-traditional students in achieving their education and employment goals by developing customized delivery service plans for each participant. You will evaluate and interpret customers’ vocational/educational potential through aptitude and/or psychological assessments measuring interest, abilities, and work values. You will collaborate with instructors and staff from other programs as needed to enroll applicants into classes and monitor participants through their course of study until completion.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through the Adult Learning Center, Business and Community Education Department, and more than 50 career and technical programs plus liberal arts transfer programs. The college’s mission is about empowering students, strengthening businesses, and enriching communities with a vision to improve the quality of life in the communities we serve.

• Assists individuals pursuing careers in high demand industries.
• Corresponds with potential participants face to face, over the phone, or via email regarding program information, eligibility process and requirements, while thoroughly documenting in a case management system.
• Schedules appointments with potential participants. Reviews and organizes applications and uploads them into a case management system.
• Reviews participants’ files to ensure all documents are completed prior to being eligible for enrollment into programs and maintains file accuracy through the enrollment process.
• Serves as a support/coach/advisor through the eligibility process.
• Determines participants’ ability to be successful in class through assessments.
• Identifies academic, social and personal barriers that affect a student’s progress toward education and employment goals, and provides individualized guidance, connecting students with various resources and developing individualized action plans to address issues such as transportation, financial constraints, childcare, etc.
• Manages participants through the process of completing eligibility requirements to receive assistance.
• Facilitates various workshops, proctors required assessments, and holds career navigation discussions with participants.
• Collaborates with internal and external partners including other college programs, departments, committees, as well as industry partners on the development and implementation of existing and future initiative programs, with a focus on creation of career pathways and articulation of programs between credit and non-credit programming.
• Collaborates with participants, instructors and other program staff to ensure students are attending classes regularly and making progress in their course of study; complete certification, and enter gainful employment upon completion.
• Serves as a liaison/advisor/coach between students, educators, and industry/community partners.
• Collaborates with team members to examine and analyze current processes to determine if updates are needed to better serve participants.
• Provides professional employment and training related services and activities to participants such as job searching, updating resumes, mock interviews, and providing leads for interviews and employment opportunities including registered apprenticeships.
• Participates in campus committees as assigned.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on-campus and/or onsite attendance is…