PBDA Support & Credit Tracker - High School

PBDA Support & Credit Tracker
- High School

Waterloo Community School District EAST HIGH
- Waterloo, Iowa Open in Google Maps

Starting Date: Oct 12, 2026

Title: PBDA Support & Credit Tracker FLSA Status: Exempt

Classification: Administrative Support

Immediate Supervisor: Building Administrator(s)

Job Summary: This position is responsible for providing a personalized learning environment and a comprehensive system of support to remove barriers to learning and graduation, inside and outside of the classroom.

Hiring Specifications:

Education

• High School diploma or equivalent, required

Certification

• None required

Experience

• Experience working with at-risk youth in an urban setting, required
• Experience working with students with barriers to graduation; preferred
• Experience working effectively with underrepresented populations; preferred
• Experience with de-escalation methods; preferred

Skills, Knowledge & Abilities

• Exceptional verbal and written communication skills
• Knowledge of and experience working with a diverse group of people
• Ability to work a flexible work schedule as needed
• Ability to demonstrate patience, encouragement and support
• Ability to work effectively, cooperatively and respectfully with staff, parents, students and community members regardless of race, color, creed, gender, sexual orientation, gender identity, ethnic/national origin, religion, marital status, age, socio-economic status or disability
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
• Solid record keeping and organizational skills; ability to prioritize
• Knowledge of and adhering to school district policies, rules, regulations and discipline practices
• Ability to develop rapport with families, students and staff
• Ability to be proactive with problem solving skills
• Dedicated solution-minded outlook
• Understanding of appropriate resources at school and in the community while following the correct protocol in accessing those resources

Technology Requirements

• Basic computer skills (computer navigation, email, web browser, Employee Portal)
• Intermediate computer skills (Google Suites, search function, student information systems, basis promethean)
• High computer skills (familiarity with Education Tech Tools, Informational systems specific to position
• Ability to reach all skill levels listed if not already acquired

Supervision of Others:

• N/A

Personal Contacts:

• All district staff
• Students and families
• Community members

Job Duties:

• Assists families with appropriate solutions to barriers presented (i.e., accessing and navigating childcare, transportation, housing, etc.).
• Proactively connects with families when students demonstrate signs of graduation risk factors.
• Travels to homes as needed.
• Documents conversations and attempts on Infinite Campus.
• Relays information from school to family & family to school (i.e., graduation requirements (Core vs. Standard), After Hours, Summer School, Success Street, etc.).
• Connects at least monthly with students to monitor progress.
• Tracks students’ graduation requirements.
• Collects and analyzes data as needed.
• Celebrates students’ success.
• Participate in team meetings to monitor student progress, discuss student concerns and collaborate on curriculum.
• Emphasizes goal setting/decision making and self-improvement skills.
• Provides guidance in students’ selection of careers, academic progress and employability skills.
• Assists with coordinating with outside agencies that can assist students with a variety of needs.
• Performs other duties as assigned.

Physical Requirements:

NEVER

0%

OCCASIONAL

1-32%

FREQUENT

33-66%

CONSTANT

67%+

A.

Standing

X

B.

Walking

X

C.

Sitting

X

D.

Bending/Stooping

X

E.

Pushing/Pulling

X

F.

Reaching

X

G.

Climbing/Stairs

X

H.

Driving

X

I.

Lifting

Up to 25 lbs.

J.

Carrying

Up to 25 lbs.

K.

Manual Dexterity Tasks

Telephone

X

Computer

X

Other

X

L.

Working Conditions

Inside

X

Outside

X

Extremes in temp/humidity

X

Terms of Employment: 183-day contract per Board policy and administrative guidelines.

Date Last Revised: 9/21/2026

Position Type: Full-Time

Salary: $22.25 to $22.75 Per Hour

Job Categories:

Student Services >
Pupil Personnel Worker

Support Staff >
Supervisory Aide

• Citizenship, residency or work visa required

• Byron Phillips , Principal
• EAST HIGH
• Phone:
• Email: phillipsb