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Customer Support Engineer: Mechanical CAD & Field Solutions

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: Sterling St James LLC
Full Time position
Listed on 2026-09-03
Job specializations:
  • Engineering
    CAD/ AutoCAD/ Mechanical Design
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Sterling St James LLC in Waterloo, Iowa is seeking a Customer Support Engineer who combines mechanical engineering know‑how with strong communication to guide customers from quote to after‑sale service.

You will quote parts, design replacements with CAD, enter orders in the ERP, support warranty activities, and collaborate with design and production to confirm feasibility, costs, and lead times.

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