Patient Care Technician-Resource-Float

Patient Care Technician - Inpatient Units

UnityPoint Health – Allen Hospital

The Patient Care Technician (PCT) is responsible for a variety of tasks and services to assist in the provision of care and comfort for patients under the direct supervision of a Registered Nurse (RN). The PCT reports and records observations and contributes to the efficient functionality of the department.

Shift: 7:00 pm – 7:30 am (Full‑time); FTE: 0.9;
Weekend/holiday rotation.

Sign‑On Bonus: $3,000 paid over 1 year (full‑time positions only).

• Paid time off, parental leave, 401(k) matching, and an employee recognition program.
• Dental, medical, and vision insurance; paid holidays; short‑ and long‑term disability; pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay; tuition reimbursement; adoption assistance.

• Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.
• Performs specific tasks as directed by the RN and other healthcare team members per competency education. Consults and seeks out guidance from RN and/or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties.
• Obtains, records, and/or accurately enters data into the EMR, as identified in the PCT scope of practice. Promptly completes documentation to assure an accurate legal record of patient’s care.
• Verbally presents factual, concise, and timely information and/or patient care data to the RN, the healthcare team, patients and/or family members in a professional manner.
• Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs):
  Demonstrates understanding and proficiency of the use of the telesitter software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
• Hand-offs will be done with attention to detail and with safety as a high priority. Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections; reporting potential or actual concerns immediately.
• Maintains responsibility and accountability for the knowledge of conditions of assigned patients.

• Completion of a nursing assistant or equivalent course.
• Six months of nursing assistant experience preferred.
• This position does not get reported with Direct Care Workers (DCW).
• Writes and reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Ability to prioritize simultaneous situations.