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Healthcare Front Desk & Patient Experience Specialist

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: UnityPoint Health
Full Time position
Listed on 2026-10-06
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 32000 - 40000 USD Yearly USD 32000.00 40000.00 YEAR
Job Description & How to Apply Below

UnityPoint Health is seeking an Experience Specialist/Receptionist at Family Medicine West Waterloo to warmly greet patients, verify details, schedule visits, and support billing and front-desk operations. You will help create a welcoming, efficient environment in daytime hours, Monday through Friday.

The role combines administrative tasks with strong customer service, HIPAA compliance, and teamwork to ensure smooth clinic operations and a positive patient experience.

The following position is for a Healthcare Front Desk & Patient Experience Specialist with UnityPoint Health.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Waterloo, IA, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, Sales.

The advertised compensation is 32.000 - 40.000.

We aim to respond to suitable candidates as soon as possible.

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