Patient Experience Specialist - Front Desk; Healthcare
Listed on 2026-10-06
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Healthcare
Medical Receptionist, Healthcare Administration, Medical Office
UnityPoint Health’s Orthopedic Surgery – Logan clinic is hiring an Experience Specialist/Receptionist for a full-time role. You will greet patients, manage check-in, assist with scheduling, answer calls, process co-pays, and coordinate follow-up appointments with a compassionate, patient-first approach.
This position emphasizes strong customer service and empathy, with key responsibilities including guiding patients, updating wait times, and maintaining accurate records in the EMR system.
This posting is for the Patient Experience Specialist - Front Desk (Healthcare) role at UnityPoint Health, based in Waterloo, IA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Waterloo, IA, United States.
This opportunity is part of our work in Sales, Other.
The advertised compensation is 32.000 - 42.000.
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