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Customer Care Specialist — Medical Equipment

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: Trinity Health
Full Time position
Listed on 2026-10-07
Job specializations:
  • Healthcare
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist — Home Medical Equipment

Mercy One Waterloo Medical Center in Iowa seeks a Customer Service Specialist HME to assist patients, referrals, and hospital departments in obtaining home medical equipment, including diabetic shoes, compression stockings, walkers, canes and nebulizers. You will verify insurance, perform intake, document education and safety, and support the care team with product setup and patient instruction.

The role emphasizes on-call duty after training, a customer-facing desk presence, and commitment to

We are seeking a motivated Customer Care Specialist — Home Medical Equipment to join Trinity Health in Waterloo, IA, United States.

Join us at Trinity Health as our next Customer Care Specialist — Home Medical Equipment in Waterloo, IA, United States.

We are currently recruiting a Customer Care Specialist — Home Medical Equipment for our team in Waterloo, IA, United States.

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