Hospitality Service Rep
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-07-13
Listing for:
Caesars Entertainment
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
The Hospitality Services Representative is responsible for hotel check-ins, check-outs, answering telephones, making reservations, and checking coats and luggage in.
HOW YOU WILL CREATE THE EXTRAORDINARY- Maintains constant awareness of hotel occupancy to sell rooms.
- Provides and monitors requested room types.
- Able to pre-block rooms and monitor special requests.
- Answers phones in a courteous, informative, and timely manner.
- Assist guests with coat check and luggage handling.
- Assist hotel housekeeping as needed.
- Demonstrates and follows cash handling procedures.
- Plans, organizes and completes work timely.
- Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs.
- Accepts feedback and coaching from supervisors.
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