Career Planner

Job Title:

Career Planner

Reportsto:
Operations Manager

Position Classification:

Non-exempt

Primary Objectivesof Position :

The Career Plannerisresponsibleforprovidingemployerswith  qualified candidates by developing local job seekers through planning, program services, and appropriate referrals.

• Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
• Helpbusinessesrecruitthebestapplicantsfortheirjobs.
• Outreach within the community
• Interviewscustomerstoassessserviceneeds.
• Aidscustomersindeveloping,evaluating,andeffectivelyinitiatingandimplementingplans to enhance employment skills.
• Identifyjobseekerbarriersandrefertoappropriateresources.
• Providecareeradvisementthroughdevelopmentofindividualemploymentplans,referrals to jobs, placement in training/educationsprogramsand job placement or advancement.
• Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
• Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
• Documentsallcustomerinteractionsthroughwell-writtencasenotes.
• Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers to appropriate placementor education.
• Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
• Providesvaluedandtimelyservicetobothjobseekersandemployers.
• Utilizes Extreme Customer Servicebehaviorsinallinteractionswithinternalandexternalcustomers .

Other

Job Duties:

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Extreme Customer Servicefocus , learningorientation, communicationproficiency, teamwork orientation, technical capacity and recruiting experience.

Education:

Bachelor's degree in social services,Human Resources,Communications,Business,or equivalent experience is required.

Experience:

Minimum of two years' experience in staffing, recruiting, or workforce development with at least one year's experience working with computer systems for data entry and data review required.

Previous workforce experience and/or case management experience is preferred. Must possess demonstrated proficiency with verbalandwrittencommunicationskills as well as demonstrated customer service skills and computer skills.

Knowledge of employment and recruiting practices; ability to effectively assess customer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports;

ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.

Must have valid driver's license and adequate vehicle insurance coverage.

• Insurance:
  
  Health,Life,Dentaland Disability,PTO,Paid Holidays,401K,Flexible Spending Account ,