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Entry-Level Helpdesk & Desktop Support Technician
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-06-03
Listing for:
Black Hawk County (IA)
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Black Hawk County (IA) is seeking a dedicated Technology Support Specialist to provide first-level troubleshooting and assistance to end users. Responsibilities include managing support tickets, ensuring customer satisfaction, and performing routine account tasks.
The ideal candidate should possess an Associate degree in Management Information Systems or Computer Science, along with experience in helpdesk support. Strong communication skills and a valid Iowa Driver’s License are necessary for this role.
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