IT Help Desk Specialist – End-User Support & On-Site Tech
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-08-30
Listing for:
Goodwill Industries of Northeast Iowa
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Goodwill Industries of Northeast Iowa, Inc. in Waterloo, IA is seeking a Help Desk Specialist to maintain computer systems and provide user support. You will handle tickets, create user accounts in Active Directory and Microsoft Exchange, and resolve hardware/software issues with a focus on service quality.
This full-time role requires IT education or equivalent experience and offers opportunities to work with evolving technologies while delivering strong customer service to staff and locations.
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