Health Coach RN; Adult Clinic

Registered Nurse

This position is primarily responsible for patient care with case management, chronic care coordination, and acute assessments. The position will also require having a patient caseload for care coordination. Some duties will be performed over the phone (care coordination/health coach) as well as in clinic patient interactions (Clinic RN). State and federal loan repayment opportunities are available for those that qualify.

Provides primary care nursing, patient education, health care maintenance, patient counseling, and normative care services to patients at Peoples Community Health Clinic. Works with providers and administers nursing care utilizing the nursing process (assessment, planning, implementation, and evaluation).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides primary and normative care for patients.
• Prepares patient for provider visit including explanation of PCMH model and related services.
• Assesses and evaluates health and development status of the patient, including complete medical and/or social history, vitals, and measurements according to approved protocol.
• Maintains accurate records and documents appropriate information in patient's EHR including notifying patients of test results when needed.
• Reviews patient's EHR for pertinent information including obtaining documents from other facilities as needed.
• Evaluates need for referral and makes referrals as needed.
• Assists providers with procedures, including preparation of equipment and clean-up.
• Provides medical therapy or monitoring of that therapy as directed by the provider or by protocol, including medication, immunization, and IV fluids administration.
• Performs EKGs, hearing and vision tests, ear lavage, tympanometry, spirometry, catheterization of the urinary tract and CLIA waved lab testing
• Administers irrigation, including enemas and removal of impactions.
• Collects and labels specimens, including cultures.
• Measures and records physiological and growth indices.

Provides patient education.

• Provides planned educational programs and materials per evidence-based guidelines related to prevention, health maintenance and improvement.
• Reinforces provider's instructions and explains patient's plan of care.

Provides patient counseling.

• Provides emotional support and an atmosphere of confidentiality to facilitate discussion of clinic procedures, prevention or testing for STDs and other communicable diseases.
• Provides support and guidance to clients and families of clients who are terminally or chronically ill.
• Serves as a client advocate to provide protection of client rights and for complaints regarding care or service.

Coordinates Provider support.

• Inventories medications, supplies, vaccines, crash carts and exam rooms as needed.
• Functions as coordinator of patient services to facilitate patient flow.
• Participates in Team Huddle/Meeting to communicate information among providers and care team members.
• Aids the Clinical Representatives in areas of practice which are beyond their scope and serves as a resource to other staff members.

Provides symptom assessment to determine level of illness and patient care needed.

• Collaborates with providers to facilitate patient care.
• Provides advice and follow-up to patients regarding care, including patient education according to protocol.
• Completes medication refills according to protocol.
• Schedules patient appointments as needed.

Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.

Follows policies and procedures.

Develops and maintains own competence.

Maintains a safe working environment and practices safe working habits.

Assists in control of Peoples Community Health Clinic resources.

Strong analytical, problem-solving, and reasoning skills and ability

Communication – listening, speaking, writing, and reading comprehension

Attention to detail

Working knowledge of MS Office Products (ex. Excel, Word) and Windows Platform. Must be comfortable moving within an EHR computer system regularly

Ability to work with diverse groups of people

Work with a large degree of…