Pediatric​/NICU RN Unit Manager

Employment Type:Full time
Shift:Day Shift
Description:Our inpatient pediatric unit can accommodate 8-10 pediatric patients who present with a variety of general medical conditions and those who are in need of post-surgical care.

We are one of a very few integrated neonatal intensive care units in the nation. Our NICU infants remain in the LDRP room with the family. This allows for true family centered care and bonding while both recover after delivery.

As a Level III NICU, we provide care to infants 28+ weeks gestation. We also have a NICU transport team that typically will help transport infants from smaller hospitals to our NICU when a higher level of care is needed.

Manages theday-to-day operations and upholds clinical practice standards of the department. P rovides positive leadership and problem-solving skills and is responsible for continuous quality improvement, patient satisfaction, budgeting, customer and staff feedback, training and development. W orks cooperatively with other departments of Mercy One Northeast Iowa , the community and professional organizations to ensure quality services. Adheres to Mercy One ’s performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of Mercy One .

• Assures safe, effective delivery of clinical services.

• On a daily basis, demonstrates own presence or involvement in department .

• Rounds and interacts with physicians, staff, patients, families and customers.

• Available to problem solve, support and assist the team.

• Upholds clinical practice standards and guidelines.

• Explores opportunities to improve clinical outcomes and takes action.

• Keeps self updated and current with new trends and technology related to clinical specialty, areas of responsibility, leadership and management.

• Monitors staffing pattern that supports effective clinical services within established budget parameters.

• Assures operations are responsive to changes in coding, billing and reimbursement.

• Collects, analyzes, interprets and applies age-specific data.

• Performs tasks/procedures, uses equipment in an age appropriate manner.

• Communicates and works with others in an age appropriate manner.

CQI.

• Develops, implements and monitors a Quality Improvement Plan that is reviewed and revised annually or as needed for CQI.

• Responds to customer complaints within 24- 48 hours .

• Follows up on incident reports and takes immediate action to events of major consequences.

• Documents and takes action within 24 hours on potentially compensable events (i.e., accidents, professional errors, etc.).

• Documents and reports unsafe conditions.

• Demonstrates compliance with all licensing, accrediting, certification, and/or legal requirements .

Communication/ leadership.

• Assures actions and decisions are consistent with the Mission, Vision and Values.

• Works cooperatively with physicians, volunteers, employees and other NEIA personnel.

• Adapts current operations to the changing needs of customers, families, physicians, employees and the community.

• Keeps director/V.P. informed of programs, problems and issues.

• Resolves problems independently as appropriate .

• Communicates to staff all relevant information; holds periodic communication meetings and ensures records are kept.

• Adheres to existing policies and procedures; assists in developing policies and procedures that are consistent with regulating agency guidelines and Mercy One mission and philosophy.

• Promotes and adheres to the elements of the Corporate Compliance Program.

• Manages change by educating team members to accept and acknowledge change, leading others through it with enthusiasm.

• Actively listens and often helps others to deal with stress and stressful situations .

Team Development.

• Selects competent staff at a level consistent with need, in a timely manner .

• Ensures new employees are oriented to department and job and that initial competency assessment is complete and documented.

• Delivers objective and honest feedback, giving credit when deserved.

• Completes annual competency assessments on or before due date.

• Administers and documents disciplinary action as appropriate .

• Encourages…