Industrial Equipment Service Technician

Location: Waterloo, IA

Job :3548

# of Openings:1

Work Independently. Take Your Truck Home. Fix Equipment That Matters.

If you’re a mechanically skilled technician who prefers working in the field - not stuck in a shop or behind a desk - this role is for you. HODGE is hiring a home‑based Industrial Equipment Service Technician to support forklifts and material handling equipment across the Waterloo area and surrounding Eastern Iowa territory. This position offers independence, local daytime travel, modern diagnostic tools, and a team that treats people like family.

You’ll spend your day delivering hands‑on service where it counts, at customer sites, keeping their equipment safe, reliable, and productive. Your day‑to‑day work includes:

• Performing preventative maintenance to reduce breakdowns and extend equipment life
• Diagnosing and repairing forklifts and material handling equipment, including electrical, hydraulic, and mechanical systems
• Using computer‑based diagnostic tools to troubleshoot complex issues
• Traveling locally to customer sites within your assigned service territory
• Managing parts usage, purchase orders, and service documentation accurately
• Communicating clearly with customers, sales teammates, and the Dubuque‑based service leadership team
• Following OSHA standards, PPE requirements, and company safety protocols—safety always comes first
• Identifying opportunities to improve service efficiency, reliability, and customer satisfaction
• Staying current on evolving equipment technology, tools, and best practices conditions.

• Home‑based field service position
• Primary service coverage around the Waterloo area, with occasional support in nearby Eastern Iowa locations
• Reports to the Dubuque branch, with centralized sales, service and leadership support.
• Local day travel; limited overnight travel
• Operate company equipment safely and professionally while representing HODGE at customer locations

We’re looking for a technician who is reliable, self‑directed, and takes pride in doing the job right.

• Strong mechanical and troubleshooting skills, especially with hydraulic and electrical systems
• Ability to work independently and manage time effectively in a field‑based environment
• Comfort using laptops, diagnostic software, and mobile technology
• Solid communication and customer service skills
• Knowledge of OSHA safety standards and PPE requirements
• High attention to detail and commitment to quality workmanship
• Valid driver’s license and ability to travel locally to customer sites
• High school diploma or equivalent

• Technical certification, vocational training, or formal schooling in mechanics or related fields

At HODGE, our success is built on our core values:
Family. Integrity. Ambition. Respect. Balance.

We believe success comes from treating people like family, our employees and our customers. You’ll be supported by the Dubuque team while trusted to work independently in the field.

• Stable, growing company with strong branch support
• Home‑based role with clear leadership structure
• Modern equipment and evolving technology
• A culture that values safety, respect, and work‑life balance
• Long‑term career growth in a critical service role

Apply today to join HODGE and help shape the future of material handling service across Eastern Iowa.

Candidates who require or anticipate requiring employment visa sponsorship at any point during their employment are not eligible for this position. This includes OPT-to-H-1B transitions.