Assessment Specialist Supervisor - Black Hawk and Counties

Assessment Specialist Supervisor - Black Hawk & Surrounding Counties

Company: Care Star, Inc.

Location: Black Hawk County, IA (and surrounding areas)

Job Type: Full Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

Founded in 1988 in Cincinnati, Ohio, Care Star, Inc. is a recognized leader in long‑term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high‑quality care coordination. We are currently seeking a Assessment Specialist Supervisor to join our Iowa Clinical Department
. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Assessment Specialist Supervisor
, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission‑driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

• Adheres to the Care Star Rule in performance of job responsibilities.
• Understands and complies with Care Star policies and procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• Follows the acceptable use policy while using any information systems owned or controlled by Care Star.
• Directly supervises, manages, and oversees staff, including hiring, firing, and providing performance evaluations, and individual development goals and objectives.
• Ensures functions of the department are in compliance with appropriate program requirements, Care Star policies and guidelines, and contract standards.
• Monitors intake inquiries and requests; ensures appropriate information and referral services are provided in a timely manner.
• Oversees the assignment of initial eligibility assessments and other clinical work to appropriate staff and new individuals to a Clinical Supervisor.
• Monitors and tracks applicant status until a final determination is made.
• Responds to inquiries and provides supporting documentation regarding cases as necessary.
• Monitors the initial enrollment process for potential high‑risk situations and notifies management as appropriate.
• Participates on agency committees and performs quality improvement activities as needed.
• Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.
• Participates in sales presentations, RFPs, RFIs and other proposals.
• Performs other projects and duties as assigned.

• Active License as RN, LSW or LPN.
• 12 months experience in home and community‑based services within the past 5 years.
• Ability to instruct, counsel, and evaluate subordinate professional staff; effective oral and written communication skills with attention to detail in assessment and in documentation.
• Excellent organizational skills with the ability to prioritize projects and be attentive to detail.
• Effective interpersonal skills with respect for others, including consumers, co‑workers and other professionals within a diverse work environment.
• Demonstrates strong critical thinking and problem‑solving skills and flexibility in relationship to job requirements.
• Computer skills sufficient to enter and process consumer information, report preparation, and use Care Star’s website and email, and familiarity with suite of Microsoft Office programs.
• Valid driver’s license and car insurance, as required by State law, and reliable transportation to drive to other Care Star offices, as business requires.
• Adheres to the Care Star Rule in performance of job responsibilities.
• Understands and complies with Care Star Policies and Procedures.

• Competitive salary based on experience and education
• Comprehensive benefits:
  Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part‑owner in the company
• Supportive, mission‑driven culture focused on improving lives

Ready to make a difference? Visit  to apply and learn more about joining our team.