Direct Support - Virtual Connection Specialist

This is working atEPI– connecting people, creating opportunities, and nurturing growth.

Exceptional Persons, Inc. (EPI) is a SEVEN-TIME recipient of the Employer of Choice designation. Employees nominate organizations in the Cedar Valley for this honor.

Join us! We have a new and exciting position for a Direct Support Professional (DSP) - Virtual Connection Specialist. The Virtual Connection Specialist will support the needs of direct support staff and persons served and assist onsite staff utilizing virtual supports such as video, sensors, two-way communication and other technology.

Working for EPI has its benefits. Many benefits.

Full benefits are offered for full-time positions (30+ hours/week)

• Advance your career through our career advancement program. As you complete each certification, you'll advance to a new position with a $1.00 per hour increase in pay.
• Health, dental, vision, and life insurance plans (even pet insurance!)
• Generous paid time off
• 401(k)
  * employer match up to 6% (also available to part-time employees) and flex spending plan
• Free telemedicine and virtual counseling
• Paid training
• Immediate employee discounts (vehicle repair, gym memberships, and more!)

As a DSP - Virtual Connection Specialist, you will experience personal GROWTH opportunities through career advancement and CONNECT to a community that leads a greater PURPOSE in mentoring individuals with Intellectual and Mental Disabilities in supporting their personal success.

This is what you'll get to do. Real career. Real purpose.

• Build life-long relationships with people.
• Help people live a more independent lifestyle by assuring the safety and supervision of persons served living in settings with remote supports.
• Connect people to the support they need by remotely answering questions, providing coaching, dispatching onsite or region-based support.
• Support persons in their health and safely.
• Continuously learn and grow.

• Dependability:
  Self-directed and driven to provide responsive support and assistance. Attends work as scheduled.
• Integrity:
  Doing what's right. Trustworthy. Maintain standards of confidentiality (HIPAA) and ethical practice.
• Strong Communicator:
  Ability to communicate effectively through verbal, written and video mediums building respectful, collaborative relationships.
• Technologically Savvy. Strong computer and troubleshooting skills; eager to quickly learn and adapt to changes with technology.
• Committed to inclusion.
• Passion for serving others.

• 18 years old or older
• High School Diploma Required
• Two (2) years’ experience working with people with intellectual/developmental disabilities, brain injury, mental illness or similar experience.
• Previous experience providing remote support, preferred.
• This position requires a valid driver's license, auto insurance, a good driving record, a reliable vehicle and the ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, the Sex Offender registry, and a criminal history check.

• Schedule will consist of seven consecutive over night shifts (awake), Wednesday - Tuesday, followed by seven consecutive days off. Hours are 7:30 pm to 7:30 am.
  • On-site in Waterloo. This is an in-person position providing virtual support services.
• Pay Rate: $17.75 - $19.75 Rate of pay depends upon experience.

Post job offer drug screen required.

EPI is an equal opportunity employer.

Real Career! Real Purpose!

* Must be 21 and older to participate in 401(k) program.