Manager of Regulatory Affairs & Customer Quality

Manager of Regulatory Affairs & Customer Quality

Forum Contract Manufacturing is seeking an experienced and motivated Manager of Regulatory Affairs & Customer Quality to oversee regulatory compliance, customer quality requirements, and quality-related customer interactions. This position will work closely with customers and internal teams to ensure products, processes, and documentation meet applicable regulatory, quality, and customer requirements.

The ideal candidate is a strong communicator and organized problem-solver who understands the medical device manufacturing environment and can confidently manage customer quality and regulatory requirements from initial project development through production.

We are looking for someone who is:

• Hard-working, dependable, and accountable
• A strong communicator who can confidently interact with customers, suppliers, and internal teams
• Professional and comfortable communicating by phone, email, and in person
• Detail-oriented and highly organized
• Comfortable managing multiple customer and regulatory priorities simultaneously
  
  Able to interpret requirements, identify potential issues, and develop practical solutions
• Comfortable asking questions, gathering information, and collaborating with others
• Willing to tackle challenges head-on and take ownership of problems through resolution
• Able to work with urgency while maintaining accuracy and attention to detail
• Committed to meeting deadlines and maintaining high-quality documentation
• Comfortable working independently while also being an effective team member
• Interested in continuous improvement and developing efficient, compliant processes
• Customer-focused and able to build strong, professional relationships