After-Sales Experience Specialist
Listed on 2026-10-06
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Entertainment & Gaming
Customer Service Rep
The Granite Group is seeking a CASST representative to join our after-sales service team in a full-time role. You will support showroom sales associates by managing order status, logging orders in The Source, coordinating with branch warehouses, and communicating updates to customers.
You will handle returns and refunds, schedule deliveries, login interaction details into the ticket system, and act as a resource for showroom staff. A strong focus on customer service and accuracy is essential.
This posting is for the After-Sales Experience Specialist role at thegranitegroup, based in Watertown, MA, United States.
The position is based in Watertown, MA, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 36.000 - 48.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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