Part Time Teller, Watertown, MA

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and
** escalate
* * complex issues for timely resolution.

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.

• Process transactions, including deposits, withdrawals, and transfers.

• Handle cash and maintain accurate cash drawer balances.

• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.

• Recognize opportunities and cross-sell bank products to deepen customer relationships.

• Engage customers and leverage digital tools to educate them on self-service options.

• Assist with custodianship, audits, and other operational tasks.

• Maintain a clean and organized work area, to create a welcoming environment for customers.

• Responsibilities may extend to supporting nearby branch locations based on business necessity.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma, or GED - Required

• 6+ Months Cash Handling experience
  - Required.

• 6+ Months Demonstrated customer service experience
  - Required.

• Excellent customer service skills and a passion for helping others.

• Ability to identify and escalation concerns of risk to appropriate channels.

• Ability to follow directions, policies, and procedures.

• Effective listening and communication skills.

• Comfortable in using digital tools and technology to enhance customer engagement.

• Energetic, organized and able to multi-task in a fast-paced, changing environment.

• Understands the necessity and value of accuracy and attention to detail.

• Computer proficiency and basic math skills.

• Ability to work branch hours, which can include weekends and evenings.

• No Certifications listed for this job.

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

• Preferred experience in Microsoft Office products.

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum:

$30,000.00 USD

Maximum:

$47,000.00 USD

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.…