Accounts Receivable Specialist

Accounts Receivable Specialist (JN - Watertown, Massachusetts

Salary: USD
28 - USD
32 per hour

• Bachelor’s degree in Finance, Accounting, or Business Administration
• 2-5 years years of experience in B2B collections, order-to-cash experience
• Experience in international and structured environment (e.g., shared service center, multinational group)
• Knowledge of GAAP principles, ability to reconcile debits/credits
• Experience forecasting and managing DSO required.
• Manage complex B2B, A/R activity including credits, debits, rebills, tax exempt adjustments, customer deductions, and correcting misapplied payments.
• Analyze and reconcile multiple invoices and credit scenarios, clearly explaining balances, credit usage, and required payments to customers.
• Strong command of collection tools
• Advanced Excel skills, Peoplesoft, SAP, and exposure to customer portals.
• Exceptional written and verbal communication with internal and external stakeholders, phone follow up skills required
• Be able to work independently, adhering to federal, state, and local laws regarding debt collection practices Fair Debt Collection Practices Act, (FDCPA).

• Ensure the collection of outstanding receivables for a high-volume portfolio of key accounts and partners, while maintaining a high standard of client relationship and adherence to payment terms.
• Proactively follow up with clients (via phone and email) to secure timely payments and resolve potential issues.
• Monthly/quarterly cash forecasting with a high degree of accuracy.
• Identify and allocate incoming payments in coordination with the Accounts Receivable team.
• Reduce overdue balances, DSO, and bad debt provisions through prioritized and accurate portfolio management.
• Handle disputes in close collaboration with internal teams (Order Management, Billing, Credit Control, Sales) to accelerate resolution.

• Participate to any closing tasks and dashboard/reporting (monthly/quarterly/ad-hoc)