Nursing Unit Secretary

Watertown Rehabilitation and Nursing Center is the home where people work together to make great things happen every day. We offer a pleasant, family-friendly environment and a wonderful reputation providing services to our residents, families and local community.

• Schedule resident appointments as needed.
• Escort residents to appointments when assistance is required.

• Assist residents with PT-1 enrollment and/or use of Mass Health transportation services and MART.
• Coordinate transportation details to ensure residents arrive on time.

• Upload all required resident documents to the appropriate system(s).
• Follow up to confirm all documentation has been completed successfully.

• Provide facility tours for residents’ families and answer general questions.

• Follow up on resident needs, appointments, transportation, and documentation to ensure everything is completed

Duties and Responsibilities:

• Greet visitors.
• Answer incoming calls in a professional manner and determine purpose of call and transfer call.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Requirements:

• Computer and software skills.
• Ability to prioritize given tasks and work efficiently towards completing them.
• Must have good verbal and written communication skills.
• Must have great organizational skills.
  
  Must have great customer service and interpersonal skills.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan/401k
• Paid time off
• Flexible schedule

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