Room inspector

City, State:
Watertown, Massachusetts

The Room Inspector ensures high standards of cleanliness and guest satisfaction by inspecting rooms and public areas, reporting deficiencies, and coordinating corrective actions. This role supports the housekeeping department by maintaining cleanliness, monitoring guest feedback, and overseeing inventory levels.

Must be available on weekends and holidays. This position is full‑time and Non‑Exempt.

• Inspect guest rooms and public areas to ensure cleanliness meets hotel standards.
• Report unsatisfactory conditions to room attendants and follow up to ensure corrections.
• Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices.
• Assume responsibility for guest feedback and housekeeping service scores.
• Report the status of all guestrooms to the front desk department.
• Collaborate with the Security Office to manage lost and found items.
• Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper.
• Participate in ordering supplies to maintain adequate inventory levels.
• Perform daily checks of vacant rooms, public spaces, and storage areas.
• Maintain departmental key control for security purposes.
• Ensure deep cleaning programs are executed according to schedule.
• Address and resolve any guest or housekeeping‑related issues promptly.

• 2+ years of experience in housekeeping or a related role, preferably in a hotel environment.
• Experience in inspecting and maintaining cleanliness standards.
• Strong attention to detail and commitment to maintaining high cleanliness levels.
• Excellent communication and interpersonal skills to interact with team members and guests.
• Ability to work independently and manage time effectively.
• Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and ability to multitask in a fast‑paced environment.
• Leadership skills to guide and motivate the housekeeping team.

Frequent standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 20 lbs. Flexible schedule, including evenings, weekends, and holidays. Primarily indoor work inspecting guest rooms and public areas.

• Medical, dental, and vision coverage
• Paid time off (PTO)
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. Reasonable accommodations will be made for disabled team members.