IT Application Manager

Part-time 20 hours a week, 1 day a week in Watertown, MA

No C2C - Must be able to work without sponsorship

Primary Responsibilities:

• Lead small to midsized IT projects from initiation through closeout, including vendor selection, requirements definition, solution design, testing, training, deployment, and hypercare.
• Provide hands‑on administration and technical support for core applications, including Net Suite, Coupa, Docu Sign, Greenhouse, Veeva Vault, and Please Review, while effectively leveraging managed service providers.
• Build strong partnerships with G&A and Development to understand requirements, identify opportunities for improvement, and ensure high‑quality service delivery.
• Collaborate closely with application vendors, implementation partners, and managed support providers to ensure accountability and alignment.
• Support change management and governance processes to ensure new capabilities are evaluated, tested, documented, and deployed in a controlled, predictable manner.
• Ensure compliance with relevant regulatory frameworks, including Sarbanes‑Oxley (SOX), data privacy, and FDA computer systems validation requirements.

What we need from you:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field preferred.
• 5+ years of experience with enterprise IT applications, ideally within the biotech industry.
• Experience supporting systems in public‑company environments with SOX controls, and comfort operating in small or fast‑growing companies.
• Strong project management capabilities with proven ability to manage multiple initiatives simultaneously.
• Ability to perform detailed analysis, solve complex problems creatively and pragmatically, and exercise sound judgment.
• Demonstrated track record of successfully achieving challenging goals.
• Effective analytical skills, with the ability to gather, structure, and interpret information with high attention to detail.
• Strong communication and interpersonal skills.
• Ability to collaborate with stakeholders to determine the best solutions for the business.