Cashier, Retail

Cashier/Customer Service - Full Time (Pay Range $18-$20 per hour)

Our goal is to Enrich Lives as we deliver the Best Retail Experience Possible.

We would love to have you join the Trav’s Outfitter team!

Cashier – Customer Service

The Cashier-Customer Service position is responsible for quickly processing accurate and efficient sales transactions. This position will provide world class customer service by greeting and thanking customers as well as responding to their requests.

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Hi, Welcome to Trav’s” & “Thank you”.

• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Approach daily tasks, projects and follow-up communication with energy and sense of urgency.
• Ability to apply concepts of basic math, grammar, punctuation and spelling.

• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Show respect and appreciation for fellow co-workers, customers, and business partners.
• Have a heart of humility while showing empathy and grace to others.

• Demonstrate pride and ownership of their work while meeting & exceeding expected deadlines
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. –OR – Ability to engage others while demonstrating knowledge and capacity.
• Take ownership and be accountable for ourselves and others
• Arrive to work and meetings 5 minutes early

• Meets Trav’s dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners.

• Respond promptly to customer needs, requests for service and assistance by providing customer service, greeting and acknowledging each customer, and being knowledgeable of store products and policies.
• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases.
• Collect payment in form of cash, check or credit from customers and be able to provide accurate change when needed, and the transaction receipt.
• Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift.
• Maintain orderly appearance of personal work space and surrounding areas.
• Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Demonstrates strong communication, organization, attention to detail, and problem solving skills.
• Strong initiative for continuous improvement while contributing to a positive team atmosphere.
• Exercise judgment and tact and be able to effectively work with customers and all levels within the organization when resolving problems that involve several concrete variables in standardized situations.
• Strong oral / written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization.
• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays.
• Assist with all other duties as assigned.

High School Diploma, or General Education Degree (GED) is required, with 12 months of related customer service / cashier and supervisory experience or training; or equivalent combination of education and experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work – Exerting up to 50 pounds of…