Customer Service Representative

We are seeking a part-time Customer Service Representative at our Watertown branch!

You will be responsible for processing teller transactions efficiently and accurately, as well as providing excellent customer service!

• Professionally greet and engage customers and prospects.
• Process various transaction requests for customers in the lobby and drive up.
• Responsible for balancing individual cash drawers.
• Partner with specialists, such as Loan Officers, to provide customers with access to experts who can assist them with specialized financial needs.
• Promote products and services to customers, as well as proactively develop new relationships with prospective customers.

• One year of previous CSR or personal banking related experience with a financial institution is preferred.
• Able to provide excellent customer service in person and over the phone.
• Proficient knowledge of Microsoft office products and ability to learn and become efficient and accurate with various computer applications.
• Excellent verbal communications skills
• Ability to maintain the integrity of highly confidential customer and bank information.
• Ability to deal effectively with time pressures based on the level of customer activity.