Universal Banker

We are seeking a Universal Banker! You will be responsible for developing relationships with our customers and prospects, processing customer transaction requests, opening new accounts, maintaining existing accounts, and cross selling additional bank products and services at our office in Watertown, WI.

• Professionally greet and engage customers and prospects.
• Process transaction requests for customers.
• Discover financial needs and provide product and service recommendations.
• Partner with specialists, such as Loan Officers, to provide customers with access to experts who can assist them with specialized financial needs.
• Promote products and services to customers, as well as proactively develop new relationships with prospective customers.

• One year of previous CSR or personal banking related experience with a financial institution preferred.
• Courteous and professional customer service aptitude.
• Proficient knowledge of Microsoft office products and ability to learn and become efficient and accurate with various computer applications.
• Excellent verbal communications skills.
• Ability to maintain the integrity of highly confidential customer and bank information.
• Ability to deal effectively with time pressures based on the level of customer activity.