Gallery Assistant
Listed on 2026-09-22
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Office Administrator/ Coordinator, Event Management & Planning
Department:
Museum Community and Visitor Engagement - JM
Job DescriptionThe downtown gallery assistant position at Colby College Museum of Art provides a positive and welcoming presence for visitors of all ages at the museum’s Joan Dignam Schmaltz Gallery, located in the Paul J. Schupf Art Center, located in downtown Waterville, Maine. In addition to being the museum’s primary day-to-day presence in the space to welcome and support public visitors to the gallery, the downtown gallery assistant is also responsible for ensuring smooth logistical and administrative operations as well as effective adherence to security and safety protocols in the space.
The successful candidate will work under the direction of the Museum’s Learning and Engagement Coordinator and also will work closely with the museum security manager and members of the engagement team. This position is up to 20 hours per week that will require work on weekends and evenings, reflective of operating and programmatic hours. The ideal candidate will be punctual, friendly, detail oriented, and adaptable to changing situations.
This person should feel comfortable asking questions in order to prioritize a wide variety of tasks.
Located in Waterville, Maine, the Colby Museum opens access to art and artists for the Colby community, for Maine residents and visitors, and for audiences beyond, creating a forum for experimentation, research, dialogue, and connection. We grow and use our stellar collection in ways that activate the power of art to expand imagination and forge new connections, fostering a more open, creative, and compassionate society.
We teach to inspire and open possibilities, so that students at Colby and other visitors can become more curious, nimble, and able to contribute within a changing world, in keeping with Colby’s dynamic liberal arts mission. We incubate art scholarship and practice in ways that explore and expand how the idea of America is understood and how art is made, interpreted, and shared.
We do so by supporting new research, providing mentorship, and convening a diversity of people and perspectives. The Lunder Institute for American Art and our exhibitions, programs, and publications facilitate field-wide impact. We are committed to our audiences, including the Colby College community, residents of Waterville and the broader Maine region, national and international visitors, and the artists, scholars, and partners with whom we collaborate.
The starting rate for this position is $17.50 per hour.
Essential Functions- Offer a positive and welcoming presence for visitors of all ages at the museum’s Joan Dignam Schmaltz Gallery of Art, providing excellent customer service and informational assistance related to exhibitions and programs in the museum’s gallery and the Schupf Art Center.
- Monitor activity in the gallery and ensure that all visitors adhere to museum protocols and policies.
- Maintain an alertness for unusual or suspicious activity and deal with various levels of incidents as necessary, including first response in an emergency; report security violations and write incident reports when necessary.
- Serve as a liaison and primary point of contact to the Schupf Art Center’s building manager to ensure smooth operation of gallery space and report any facility-related needs or emergencies, keeping the museum’s security manager and deputy director informed and/or seeking additional guidance when issues arise.
- Work closely with learning and engagement staff on logistics for public and academic programs in downtown gallery, communicating and sharing information with internal stakeholders; preparing resources; and tracking visitor information.
- Assist in program execution by providing…
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