Medical Assistant; MA; Primary Care

Medical Assistant (MA) - Primary Care

Advanced Primary Care;
Waterville, Maine, United States

At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

We believe primary care needs to move beyond conventional thinking to truly center around each patient's personal needs. Our Advanced Primary Care (APC) model challenges the status quo, combining modern clinics with cutting-edge technology to provide high-quality, team-based care. By integrating in-person and virtual primary care with urgent care, we aim to deliver personalized, hands-on care that proactively educates, connects patients with resources, and simplifies the complexities of downstream care.

Join us as a Medical Assistant (MA) and be part of this innovative approach to redefining healthcare.

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Clinical Responsibilities: Support clinical operations and patient care.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.

• Medical Assistants must have full-time availability during clinic operating hours, Monday through Friday, from 7:30am to 5:00pm. To ensure seamless patient care and clinic readiness, team members can generally expect to work from 7:15am to 5:15pm, including time for opening and closing procedures. While the schedule primarily aligns with these hours, flexibility may occasionally be required to meet patient and team needs.

• Education: High school diploma required.
• Certification or demonstrated prior experience: Medical Assisting certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant, preferably in a primary care setting.
• Basic Life Support (BLS) Certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Next Gen as well as other business systems.

Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process.

If your desired compensation falls within the listed range, we encourage you to apply and learn more.

Hourly Pay Range for…