Hospitality Manager

How You’ll Do It Supervise the team in providing best-in-class service on a daily basis

Coach and develop the team and drive Associate engagement

Uphold operating procedures and service and safety standards, especially Guest Satisfaction Ensure all Guest areas are staffed and functioning efficiently

Delegate tasks

Demonstrate Topgolf’s Core Values:
Fun, One Team, Excellence, Edgy Spirit and Caring Focus on business metrics to drive performance

Maximize profit and revenue

Perform other operational duties as assigned by your manager

What We’re Looking For5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment

High school diploma or equivalent

Excellent communication, time management and organization skills

Ability to work on a team Energy and enthusiasmA high level of self-awareness, receptivity to change and integrity

Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weekends and holidays

Ability to stand and walk for long periods of time including maneuvering up and down stairs

Ability to obtain required licenses and certifications for your location
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