Casual Receptionist

Benefits

• Hourly rate of £12.71 per hour
• Instant access and withdrawal of up to 40% of earned wages at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive team member areas

Exceptional Hospitality Starts with You

• Deliver a warm welcome: greet guests upon arrival and complete the check‑in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
• Support efficient check‑out: process guest departures by verifying charges, handling payments, issuing receipts, and using the point‑of‑sale system accurately
• Provide hotel and local knowledge: demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
• Promote hotel services: use up‑selling techniques to recommend hotel amenities and maximize room and service revenue
• Delight our guests: respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of hospitality, acting with integrity and always doing the right thing, inspiring others through leadership, believing that teamwork drives the best outcomes, having a sense of ownership and accountability, and focusing on the now by bringing urgency and discipline to every moment, knowing it can make a lasting impact.