Leak Detection Technician – High Net Worth; HNW) Prime Disaster Response

(Minimum 2 Years’ Experience Required)

Location: London, Home Counties & South East
Type: Permanent
Salary: £36,000–£42,000 + bonus (DOE)

Prime Disaster Response is a fast-growing restoration business supporting insurers, loss adjusters and private clients across London and the South East.
We combine technical excellence with a people-led culture, high standards and real ownership. Leak detection is a core and expanding pillar of our service.

We’re looking for an experienced Leak Detection Technician who wants responsibility beyond day-to-day callouts.

You’ll locate and diagnose leaks, produce clear reports for insurers and manage on-site communication with homeowners and adjusters.
Outside leak detection works, you’ll deliver plumbing repairs, servicing and (where qualified) boiler installations, at a level where you also help scope, price and grow the plumbing function.

This role suits someone commercially minded, confident working alone and keen to shape a growing service line.

• Trace and locate leaks in homes impacted by escape of water
• Carry out trace and access investigations
• Identify leaks across hot and cold services, heating circuits and underfloor systems
• Provide accurate, insurer-ready reports and recommendations
• Use a range of non-invasive detection techniques
• Communicate findings clearly to clients and stakeholders
• Complete plumbing repairs, servicing and installations when required
• Price and advise on plumbing works with support from the business
• Support junior team members as the function grows
• Follow company H&S and documentation requirements
• Contribute ideas to improve tooling, reporting and delivery

• Gas Safe registered (essential)
• 2–5+ years’ experience in leak detection or plumbing
• Strong practical understanding of plumbing systems and property construction
• Able to use common detection tech and investigative methods
• Comfortable pricing and scoping works
• Excellent communication and customer-handling skills
• Calm and professional in occupied, sometimes stressful homes
• Self-sufficient, reliable, accountable, and proactive

• £36,000–£42,000 DOE + performance bonus
• Company vehicle, equipment and uniform
• Autonomy to shape and grow the plumbing offering
• Ongoing training and development
• Supportive, quality-driven team culture

• Monday to Friday
• Overtime available where required
• In-person/site-based role
• Additional leave + wellbeing support