Bilingual Program Assistant

Job Summary

Encompass Youth Services is seeking a Bilingual (English/Spanish) Program Assistant for a full-time position (Monday–Friday, 8:30 AM–5:00 PM, with occasional evenings as needed for family night events). The home base for this position will be in Watsonville (Auto Center Drive), with occasional support needed at the Santa Cruz (Encinal Street) office. This position is a two-year limited term with the possibility to extend if there is a future need.

• Provide administrative support to program staff and managers
• Process and track referrals for justice‑involved youth programs
• Maintain client records, data entry, and tracking systems
• Support coordination of meetings, trainings, and program activities
• Assist with communication and coordination with community partners
• Manage office tasks (mail, supplies, invoices, scheduling)
• Act as liaison with vendors and internal departments

• Maintain client files and documentation
• Support billing data entry and reporting
• Manage office supplies, gift cards, and basic fiscal tasks
• Assist with outreach, events, and family engagement activities
• Support general program and administrative needs

• Strong organizational and communication skills
• Ability to manage multiple tasks and work under pressure
• Proficiency in Microsoft Word and Excel
• Strong writing and documentation skills
• Bilingual (English/Spanish) required
• Valid California Driver’s License and reliable transportation
• Minimum 2 years of administrative experience

• Ability to lift up to 20 lbs and perform routine office tasks
• Frequent computer use

Occasional use of agency vehicle (no clients)

Pay rate: $24.00 to $26.00 per hour depending on experience. Position will receive a bilingual stipend of $1.00 per hour in addition to pay rate.

We prioritize the well‑being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full‑time employees medical and dental insurance that ensures peace of mind for themselves and their families. We also provide acupuncture and chiropractic care, embracing a holistic approach to health.

We offer a 403(b) retirement plan and a competitive package of 17 vacation days, 12 sick days, and 14 additional paid holidays. These benefits are pro‑rated for part‑time positions, affirming our commitment to fairness and flexibility.