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Head of Customer Service & Omnichannel Experience

Job in Watsonville, Santa Cruz County, California, 95076, USA
Listing for: Nordic Naturals
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 95000 - 130000 USD Yearly USD 95000.00 130000.00 YEAR
Job Description & How to Apply Below

Nordic Naturals is seeking a Director of Customer Service in Watsonville, California. This role is pivotal for leading operational leadership in customer service across various environments such as D2C, B2B, and B2C. You'll be responsible for ensuring effective processes and team performance to meet service standards and enhance customer experience.

Candidates should have at least five years of customer service leadership experience, a solid strategic focus, and strong communication skills.

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