Global Customer Service Specialist - Vision & Lenses
Job in
Watsonville, Santa Cruz County, California, 95076, USA
Listed on 2026-08-30
Listing for:
Luxottica
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
Essilor Luxottica is seeking a Customer Service Specialist in Watsonville, CA to provide high-quality support and resolve issues within a team environment. You will be the front-line in the escalation process, delivering timely feedback to internal stakeholders and driving proactive resolution of customer problems.
You will act as a liaison between operations and the commercial organization, monitor service levels, own the collection and resolution of customer claims, and support ongoing
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