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Senior ServiceNow & ITSM Specialist

Job in Watsonville, Santa Cruz County, California, 95076, USA
Listing for: Granite Construction
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 128000 - 192000 USD Yearly USD 128000.00 192000.00 YEAR
Job Description & How to Apply Below

Granite Construction is seeking a Senior IT Service Management professional to lead the implementation, governance, and continual improvement of IT operations solutions and ITIL practices. The role collaborates with IT Operations, development, vendors, and Dev Ops to design, deploy, and optimize services.

You will oversee the Service Catalog and CMDB, drive automation, and ensure changes align with organizational goals while delivering staff training and effective ITSM communications.

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Position Requirements
10+ Years work experience
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