Sales Associate

Company Overview

Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we’re a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods.

We believe great flavor starts with great people. That’s why we’re committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences.

The Sales Associate is a commercial role responsible for managing and growing assigned corporate accounts, developing new business opportunities, and driving customer engagement to support revenue growth. This position acts as a key link between customers and internal teams, ensuring a high level of responsiveness while identifying opportunities to grow revenue, strengthen relationships, and support the commercial objectives of the business.

As a primary development pipeline for future Account Managers, the Sales Associate gains hands‑on experience in customer relationship management, business development, account growth, and commercial strategy.

• Serve as the primary point of contact for inbound customer inquiries, sample requests, pricing requests, and commercial support needs.
• Build and maintain strong customer relationships through proactive communication and follow‑up.
• Coordinate with Customer Service, R&D, Operations, and other internal teams to ensure timely execution of customer projects and resolution of customer issues.
• Manage assigned customer relationships to drive retention, identify growth opportunities, and mitigate risks to existing business.
• Represent Synergy professionally and act as a trusted business partner to customers.

• Identify, qualify, and develop new business opportunities within existing and prospective accounts.
• Generate and follow up on leads received through marketing activities, trade shows, customer referrals, website inquiries, and other commercial channels.
• Develop and execute customer growth plans for assigned corporate accounts to drive revenue growth and account expansion.
• Manage assigned opportunities through the sales cycle and partner with Account Managers on larger or strategic opportunities.
• Maintain awareness of market trends, competitive activity, and customer needs to identify growth opportunities.

• Manage inbound commercial activity, including customer requests, quotations, pricing inquiries, samples, and project follow‑up.
• Prepare quotations and support commercial negotiations within established guidelines.
• Track customer projects, opportunities, and account activity through CRM systems.
• Maintain accurate sales forecasts, opportunity pipelines, and customer records.
• Participate in account planning, commercial reviews, and sales strategy discussions to support revenue growth and customer development.
• Collaborate with Finance, Customer Service, and Operations to resolve issues impacting customer satisfaction or business growth.
• Limited travel may be required to support customer meetings, trade shows, business development activities, and commercial initiatives.

• Bachelor’s degree strongly preferred (equivalent relevant business experience will be considered).
• 1‑2 years of experience in sales, customer service, account management, or a related commercial role.
• Strong communication and relationship‑building skills.
• Demonstrated ability to identify customer needs and develop business opportunities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong organizational and problem‑solving skills.
• Experience with CRM systems and Microsoft Office applications.
• Core competencies:
  
  Customer Focus, Commercial Mindset, Relationship Management, Communication Skills, Accountability, Collaboration, Business Development, Results Orientation.

• Number of opportunities…