Salesforce Administrator

Job Description:

We are looking to add a Salesforce Administrator to join our technical team with Innovative Captive Strategies in Waukee, IA.

• Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules.
• Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lightning pages, record types, custom settings.
• Troubleshoot and resolve user issues and provide timely support.
• Monitor end‑user adoption and propose ideas to further drive adoption.

• Must be able to be on‑site in Waukee, IA.
• Education:
  
  Bachelor’s degree in computer science, information systems or a related field preferred.
• Experience:
  
  Minimum 0‑2 years’ Salesforce experience.
• Salesforce Administrator Certification preferred.
• Must possess ability to apply common sense understanding to carry out instructions and to deal with problems involving several concrete variables in standardized situations.

• Invests in developing technical knowledge to understand business needs, make informed decisions, and deliver effective technology solutions and processes.
• Demonstrates strong problem‑solving skills by efficiently identifying problems, leveraging resources to determine root causes, and proposing and implementing solutions or improvements.

• Health, dental and vision insurance.
• Paid parental leave.
• Company paid continuing education and tuition reimbursement.
• 401(k) profit sharing.
• Generous time off in addition to paid holidays.
• Paid volunteer time off and employee matching gifts to charities.
• DE&I programs, including paid Diversity Day and a Chief Diversity Officer.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.

We are an Equal Opportunity Employer.