Information Security Representative

DBQ Operations | Voices
Dubuque, IA 52001, USA

Be the first line of defense against cyber threats. Dupaco is seeking an Information Security Representative who is passionate about technology, problem-solving, and protecting critical information. In this role, you'll monitor security events, investigate potential threats, respond to security-related requests, and help foster a culture of cybersecurity awareness across the organization. If you're curious, detail-oriented, and eager to grow your cybersecurity career, we'd love to hear from you.

There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, attractive compensation and the ability to Build a Career Worth Loving. #Dupaco Difference:

• Demonstrates Dupaco Values:
  Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you’ll be doing:

• Monitor, investigate, respond to, and resolve security alerts, suspicious emails, and security-related tickets within established service time frames, escalating when additional review or support is needed.
• Support the IT Security department by assisting with investigations of unusual activity and potential threats, as assigned.
• Participate in security awareness programs and share practical tips to help employees protect themselves and our members’ information.
• Document investigation findings and keep assigned tickets updated.
• Develop and apply knowledge of security tools to support monitoring, investigations, and the cybersecurity program.
• Maintain awareness of information security trends, emerging threats, and best practices to support effective information security and cybersecurity practices.
• Performing other duties as assigned.

You’ll need:

• An associate or bachelor’s degree in any field or equivalent work experience, required.
• Foundational knowledge of IT or cybersecurity concepts, required.
• Basic understanding of common security threats, including phishing and malware, and practices used to protect accounts and sensitive information.
• Interest in cybersecurity with a willingness to learn new tools and continue developing technical skills.
• Problem-solving and research skills, with ability to ask questions and recognize when additional support or escalation is needed.
• Ability to prioritize tasks, stay organized, and adapt to changing priorities.

Ability to communicate and work effectively with employees of various levels of technical knowledge.

Some Knowledge

Works well as a member of a group

Devoted to a task or purpose with loyalty or integrity

Inspired to perform well by the chance to take on more responsibility

Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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