Retail Store E-Commerce Associate

Work To Support Our Mission of Making Purposeful Employment Possible in Central Iowa

Being a part of the Goodwill of Central Iowa team gives you a lot to feel good about. Whether you are working in our retail stores, providing direct support and training to our participants, or continuing your career at headquarters in operations or administrative support, you are making a difference in your community.

Learn how we are all working together to make purposeful employment possible for all central Iowans.

Position:Full-Time Retail Store E-Commerce Associate

Location: 170 Laurel Street SE

Job :

# of Openings:1

Goodwill of Central Iowa
is looking for a
Full-Time Retail StoreE-Commerce Associate
to assist with e-commerce store operations and training retail employees
with our values of love, kindness, and respect.

• Full-Time (38-40 hours/week)
• No retail holiday season! Shifts are scheduled Monday - Saturday: 8 am - 10 pm
  and Sunday :
  11 am - 6 pm

• Starting wage of$16-$19/hour dependent upon relevant years of experience.
• An additional $1.00/hour on Saturday and Sunday shifts worked!
• Monthly Retail Associate Bonus eligibility
  based on store production and revenue goals being met!
• Annual merit increase eligibility
  based on individual job performance.
• Excellent communication skills for daily employee coaching and collaboration interactions
• Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, & respect
• Effective technology skills
  -Microsoft Office and online auction experience is a plus

E-Commerce Associates identify and select high value donated goods inside Goodwill of Central Iowa (GCI) retail stores to photograph and list them for auction on various e-commerce platforms. They coach store teams to recognize trending items that should be listed for auction. This position collaborates with the E-Commerce department to maximize revenue in support of GCI’s mission.

What you will do:

• Sort and accurately identify donated goods that would be valuable selections for online E-Commerce auctions.
• Effectively communicate to store teams on items that are trending with online customers to drive sales.
• Ability to work independently and collaboratively on teams within our values of love, kindness, and respect.
• Accurately inventory, tag, and record donated goods for secure transfer between locations.
• Photograph items for online E-Commerce auctions using best practices.
• Prepare accurate written descriptions of saleable items to list across online platforms.
• Achieve production goals and key performance indicators (KPIs).
• Report, track, and communicate E-Commerce production and KPI metrics between E-Commerce and Retail departments.
• Greet, assist, and engage with customers to provide excellent customer service in a helpful and courteous manner.
• Safely operate a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift.
• Assist with accepting donations and retail store production as needed using GCI’s donated goods retail processes.
• Perform other duties as assigned.

• Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
• Excellent organizational skills, attention to detail, and ability to prioritize work.
• Ability to perform basic math.
• Ability to work both independently and with a team effectively and flexibly.
• Knowledge of antiques, collectibles, and jewelry preferred.
• Must be able to pass a criminal background check and dependent adult and child abuse background check.
• High school diploma or its equivalent or currently attending high school or GED classes. A minimum of four (4) years of any combination of military service, high school or related full‑time paid employment. A minimum of twelve (12) months of related full‑time paid employment.
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per…