Administrative Assistant II - Courts

Administrative And Customer Service Position

The general function of this position within the organization is to perform moderately complex work related to basic administrative and general office duties in addition to performing customer service functions and providing clerical support for the office. Hours of Work Generally; 8:00 am to 5:00 pm Occasional Late Night: 9:30am-6:30pm

• Assist customers/clients with basic and complex questions over the phone and/or in person
• Route phone calls to appropriate personnel or department, return calls and take messages as needed
• Refer clients to appropriate Probation Officer
• Communication with Probation Officers regarding clients reporting
• Process incoming/outgoing correspondence/mail and distribute correspondence/mail to appropriate person
• Open and close building as scheduled
• Requires some responsibility for the safety and health of others and/or for occasional enforcement of the standards of public safety or health.
• Special projects assigned by Office Manager
• Assist in training new staff

• Proficient in Microsoft Office including Teams.
• Ability to maintain confidentiality.
• Interpersonal skills to work with co-workers, clients and the general public
• Knowledge of general office work
• Ability to follow directions
• Ability to multitask

Education and/or Work Experience Requirements (Ed and/or Other Requirements) Completion of High School education Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 25 lbs.

Lake County offers a competitive salary and benefit package. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.