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Customer Care Associate, Level II; M-F - Waukegan, IL

Job in Waukegan, Lake County, Illinois, 60085, USA
Listing for: HD Supply
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL
HD Supply - 3781 Bur Wood Dr - Responsibilities:
Responds to customer order and quotation requests received via telephone, e-mail, written, and faxed correspondence within department service goals;
Resolves customer issues including issuance of credit concessions;
Performs necessary follow-up to ensure customer service expectations are met;
Builds relationships with assigned customer base;
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs
Position Requirements
10+ Years work experience
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