Custom Orders Representative

Location

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!

• Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world‑class technology.
• Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery.
• Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
• Review and edit customer artwork for custom orders to ensure it is production ready.

• High school diploma or equivalent. Bachelor’s degree preferred.
• 2+ years of relevant customer service experience.
• Experience with Adobe Illustrator and Photoshop preferred.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• Café featuring affordable daily meal options from local restaurants.
• On‑site fitness center and beautifully maintained walking paths.
• Best‑in‑class, clean, modern facilities.

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://(Use the "Apply for this Job" box below). to learn more!