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Customer Care Associate II — Product Knowledge Expert
Job in
Waukegan, Lake County, Illinois, 60087, USA
Listed on 2026-08-03
Listing for:
HD Supply
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
HD Supply in Illinois is seeking a customer service associate to respond to inquiries about product selection, services and issues. You will maintain knowledge on 20,000 products and 3 catalogs to assist customers effectively.
You will handle orders and quotations by phone, email, or fax, follow up to meet expectations, research alternatives, and use our tracking system to resolve issues and support compliance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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