Account Manager
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management, Bilingual -
Sales
Client Relationship Management, Customer Success Management, Bilingual
As an ACS Account Manager
, your primary responsibility is to support our clients and their relationship with ACS Enterprises.
Your role is to facilitate communication between the customer and ACS who provide various services. Actively sell our services to build client awareness of ACS brand, and programs.
As an ACS Account Manager
, you will conduct daily walk-throughs with our clients such as managers or facility personnel to review work related to our services. Information related to these discussions are written in a report and returned to the customer and our Operations department. Since our industry is operational year round, we require a flexible work schedule to address customer’s request when received. this includes fielding calls and emails on the weekends and after hours.
As an ACS Account Manager, you will be responsible for coordinating service activities, participating in new client transitions/start ups, and sales of our services.
ESSENTIAL JOB FUNCTIONS:
- Perform weekly building walk-through with the customers management personnel to receive communication on our performance as it relates to the specific service(s) provided. Document performance and comments in a written report which will be sent to the customer and ACS Enterprises.
- Assist in the communication results of the ACS building walk-through so that issues or improvements are addressed in a timely manner.
REQUIREMENTS:
- Bilingual in English & Spanish.
- Strong verbal and written communication skills.
- Strong organizational skills and ability to prioritize workloads.
- Experience in the cinema exhibition industry, a plus.
- Experience with Microsoft Office applications (Outlook, Word, Excel).
- Travel required. Valid driver’s license and automotive insurance required (ACS will insure and provide company vehicle).
- College education or equivalent experience, a plus.
ACS is a full service company trained and equipped to support your in-theatre needs. Our ACS services are designed to assist you in all areas of your operation and offer you one resource to take care of your theatres goals. ACS Enterprises was founded with one thing in mind... “The Customer”. Why? Because, we have been the customer. With over 250 years of combined theatre exhibition experience, ACS has first-hand knowledge of the exhibitors needs, which allows us to provide a unique vision and service to the movie theatre industry.
We have been a part of the theatre exhibition industry around the world in every aspect. Our years in the industry consist of theatre management, engineering, design and facility maintenance. This allows us to share our knowledge and experience and provide you a solution for your theatres needs.
ACS is a full service company trained and equipped to support your in-theatre needs. Our ACS services are designed to assist you in all areas of your operation and offer you one resource to take care of your theatres goals. ACS Enterprises was founded with one thing in mind... “The Customer”. Why? Because, we have been the customer. With over 250 years of combined theatre exhibition experience, ACS has first-hand knowledge of the exhibitors needs, which allows us to provide a unique vision and service to the movie theatre industry.
We have been a part of the theatre exhibition industry around the world in every aspect. Our years in the industry consist of theatre management, engineering, design and facility maintenance. This allows us to share our knowledge and experience and provide you a solution for your theatres needs.
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