Program Associate

Resource Innovations is seeking a Program Associate to join our growing team in Peoria, IL. As a Program Associate with Resource Innovations, you will provide vital administrative and outreach support for our partnerships with several Community Based Organizations on energy efficiency and clean energy programs in Illinois.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact
. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

• Serve as the primary point of contact for Community-Based Organizations (CBOs) and program partners, supporting communication and engagement with utility energy efficiency programs.
• Assist with outreach, partner engagement, and ongoing relationship management.
• Represent the utility and program at community events, outreach activities, and partner meetings by staffing information tables, engaging with the public, and providing program information and support.
• Collect, review, and maintain program data, invoices, and supporting documentation for accuracy and completeness.
• Prepare weekly, monthly, and ad hoc reports for internal and external stakeholders.
• Track project activities, milestones, deliverables, and deadlines using database systems and project tracking tools.
• Review partner activities and documentation to ensure compliance with program requirements.
• Identify and elevate issues, recommend solutions, and communicate potential scheduling or project conflicts.
• Prepare and maintain reports, spreadsheets, and project documentation.
• Collaborate with internal teams to resolve data, process, and documentation issues to ensure successful program execution.
• Other duties as assigned.

• Bachelor's degree or 2+ years of relevant work experience in customer service, energy efficiency or working community-based organizations
• Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
• Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
• Experience with various Microsoft programs (Word, Excel, One Note and Teams) and Salesforce or other CRM systems
• Must possess a valid driver’s license and be willing and able to regularly travel throughout the state of Illinois. Travel may include visits to:
  • Community-Based Organizations (CBOs)
  • Program events and outreach activities
  • Regional meetings and trainings
• Interest in sustainability and passionate about making a meaningful impact on the environment.

• Excellent verbal and written communications skills with clients, the public, and all levels of internal employees
• Exceptional attention to detail, time management, and organizational skills
• Self-motivation and exceptional follow-through skills are a must
• Ability to work independent as well as collaboratively within a team experience.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact
. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Resource Innovations offers competitive…