E-commerce Specialist

RESPONSIBILITIES:

Individual will be responsible for the process development / maintenance related to e-commerce channels, Onsrud website, Amazon, and others specified. This position will also involve EDI support with IT to ensure accurate implementation related to business policies and practices.

DUTIES:

Develop and implement process for maintaining Onsrud website related to products, images, promotions, and clearance items with Marketing.

Develop and implement process for maintaining Amazon Seller Central sales channel related to products, images, and Amazon promotions with support of Inside Sales Manager.

Focus on ensuring consistency in product listings and services on Onsrud website with Marketing and Product Management.

Support IT, National Accounts Managers, and Inside Sales Manager to ensure proper implementation of EDI processes and policies for national accounts.

Work with National Account Managers on UMAP pricing issues that may arise on e-commerce channels.

Monitor sales channels for customer reviews, questions, and feedback and address.

Manage online inventory.

Write and edit product content in collaboration with the Marketing Team.

Manage communications from each channel related to orders or other customer service-related items.

Perform other duties assigned by the Inside Sales Manager

EDUCATION:

Associates degree required; BA / BS preferred

EXPERIENCE:

5 years of experience with e-commerce platforms

ERP experience, SAGE X3 preferred

Knowledge of HTML XML and EDI processes

Adobe Creative Suites

SKILLS:

Highly motivated individual / self-starter

Knowledge of business processes, website programming, EDI experience and processing

Experience with Amazon Seller Central Proficient with Microsoft Office Suite Strong written and verbal communication skills
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