Network Impact Assessment; NIA Technician

Network Impact Assessment (NIA) Technician

Description

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA‑provided capabilities and services.

As a Network Impact Assessment (NIA) Technician on the Global Solutions Management‑Operations II (GSM‑O II) contract at Scott AFB, IL, you will serve as a crucial link between network engineering and mission operations. Your primary role is to act as the operational safeguard for DISA.

Before a scheduled maintenance window or an unexpected network event strikes DISN, you evaluate the complex network topology to determine exactly which military missions, circuits, and customers will be impacted. You translate complex network data into clear, actionable assessments for Government leadership, ensuring the DoD is never blindsided by an outage.

This position requires U.S. citizenship and an active Secret clearance.

• Analyze & Report:
  Evaluate Authorized Service Interruptions (ASIs) and unplanned network events by analyzing circuit paths and network topologies to determine the precise impact on customer missions.
• Mission Impact Assessment:
  Utilize network management and monitoring tools to assess and communicate real‑time or forecasted mission impacts resulting from maintenance, unplanned outages, severe weather, or real‑world events.
• Emergency Surge Support:
  Provide high‑speed, high‑accuracy impact assessments during emergency network outages (e.g., cut fiber, hardware failure) to support executive‑level reporting and situational awareness.
• Mission Documentation:
  Ensure all impact findings and assessments are accurately logged, tracked, and updated across enterprise management systems, utilizing both Service Now and legacy toolsets.

• On‑Site Presence:
  Ability and willingness to work 100% on‑site at Scott AFB, IL (no remote work possible).
• Experience:
  
  High school diploma and 1‑3 years of prior experience in an IT Operations Center (ITOC), Network Operations Center (NOC), or telecommunications environment.
• Technical Baseline:
  Current and active DoD 8570 IAT Level II certification (Security+ CE) required before start date.
• Security Clearance:
  Current and active DoD Secret security clearance required.
• Analytical Mindset:
  Demonstrated ability to trace network paths and understand the critical relationship between physical hardware and logical circuits.
• Communication:
  Strong written and verbal communication skills with the ability to translate technical findings into professional reports for Government oversight.

• Platform Expertise:
  Practical experience navigating and querying ITSM records within Service Now and dashboarding capabilities.
• Network Fundamentals:
  Practical understanding of the OSI model, IP routing, optical networking, and/or ATM switching.
• Vendor Familiarity:
  Prior experience interpreting data or navigating interfaces for Cisco, Juniper, Ciena, or Promina network devices.
• Agile/ITIL:
  Familiarity with ITIL processes or working within a team‑focused, fast‑paced operational environment.
• Education:
  
  Bachelor’s degree in a relevant IT or Engineering discipline.

Pay Range: $40,300.00 – $72,850.00

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at the company website.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.